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How it connects

One show, shared with every company on it.

Only three things are shared between companies. A booking joins a venue and a tour or festival. The promoter link joins a tour and its promoter. The festival link joins a festival and an act on its lineup. Everything else stays inside your company.

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Put your next show on one shared page.

7-day free trial. Company Users are $39 per user / month. View only seats are $0. Crew are always free.

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$39 per user / month · View only $0 · 7-day free trial

Your name, company and email go to a Google Sheet through Google Apps Script, where only the GigOps team reads them.

How it connects

One show, shared with every company on it.

Only three things are shared between companies. A booking joins a venue and a tour or festival. The promoter link joins a tour and its promoter. The festival link joins a festival and an act on its lineup. Everything else stays inside your company.

VenueOps
Booking Both sides work on one page for the date.
TourOps
or
FestivalOps
TourOps
Promoter link The tour picks what the promoter sees.
PromoterOps
FestivalOps
Festival link The act reads its set and what the festival shares.
TourOps
VenueOps
Avails and hold requests One way: the venue shares, the tour asks.
TourOps
01 / 14

Venue avails

  • A venue shares its open dates with everyone, or only with the companies it picks.
  • Tours search by city, distance, capacity and type of room. One click holds the room, adds the show and opens a booking.
  • For any night the tour has not booked, GigOps finds open venues on the route and similar rooms in the same town, and “Tell me when it opens” sends an alert when a room frees up.
  • A venue can put its open dates on its own website.
Tour searching venue avails
Public open dates for hold requests
Routing with drive times, and open venues on the route
Open dates embedded on a venue’s own website
02 / 14

Tech packs and the shared advance

  • The venue’s tech pack is on the tour’s booking from the first request. The wifi and house notes appear once the date is confirmed.
  • Both sides work in one advance: each fills in its own part, and both sign off.
  • A venue not yet on GigOps gets a link to set up its own account, with the advance attached.
Shared advance, confirmed by both
Booking, tour side: venue tech pack and show
Booking, venue side
03 / 14

Deals and the deal memo

  • Either side proposes the terms and the other accepts.
  • Both sign by typing their name, and any change after that reopens the terms for both.
  • The signed memo is sealed with GigOps Sign: a PDF with a QR code on every page that opens its verification page.
  • With a promoter or venue that is not on GigOps, the tour sends the deal memo for signature instead.
An executed deal memo, sealed with GigOps Sign
Deal terms and executed deal memo
04 / 14

Tickets and counts

  • Counts come from the venue, the promoter or the ticketing system’s count feed, each marked with where it came from. Each show uses one count: the venue’s, else the promoter’s, else the tour’s own, never added together.
  • A venue imports its box office report as a spreadsheet, or pastes the count email and checks what AI reads from it.
  • Each room keeps its seating layouts, so sales are read against what the night could sell.
  • Guest lists from every side merge into one will-call list. GigOps reads ticket counts; it does not sell tickets.
Venue-reported counts and allocations
Ticket counts and sales history per show
Importing a box office report
Seating layouts for one room
Live will-call board (tablet)
05 / 14

Accounting and settlement

  • Both sides add their lines to one settlement. The venue’s usual terms fill in when the date is confirmed, and the tour’s budget lines come straight in.
  • GigOps does the math for guarantee, versus, percentage, flat rent, four-wall, co-pro and door deals, in the deal’s own currency.
  • Each side can keep private lines the other never sees. Two signatures lock it, and the locked settlement is sealed with GigOps Sign.
  • Export to QuickBooks Desktop or a spreadsheet, or sync approved costs and locked settlements to your own QuickBooks Online. Send payroll to ADP, QuickBooks or Paylocity.
Two-party settlement, signed and locked
The same settlement from the tour side
Settlement defaults
Importing a chart of accounts into the budget
06 / 14

Vendors across the network

  • A venue’s preferred and required house vendors travel with every booking.
  • Send RFPs and compare the quotes, approve contracts, and tie invoices to budget lines. A festival runs its vendor village the same way.
  • Each venue’s public page lists its preferred vendors, so a tour sees them before it books.
  • In the vendor marketplace, vendors list themselves through GigOps Vendor and the GigOps team approves each listing. A signed-in company searches it in Vendors > Marketplace, sends quote requests and adds vendors to its own lists.
  • It is for signed-in companies, not a public directory, and nothing is paid, booked or rated through it.
Are you a vendor? List your business.
Venue’s preferred and required vendors
RFP quote comparison
Contracts with approvals
RFPs
Vendors > Marketplace, with its filters
07 / 14

Documents, plans and CAD, shared on your terms

  • Every file and plan says who can see it: anyone, the companies you book with, those companies once the booking is confirmed, or only your team.
  • The tour’s rider and stage plot go to the venue the same way, and a standard rider can go on every booking.
  • CAD draws to real size, with a library of real gear, layers, and drawing to scale over a photo or PDF of the site. It imports DXF and DWG files.
  • It draws cable runs, fences, routes, lanes and zones, with 25 symbols, a map grid, a title block and a legend, and it counts and measures everything drawn.
  • Numbered drafts can be compared (“Moved 30 ft”), and plans print to true scale from Letter to ARCH E or A4 to A0. A plan shared on a booking or a promoter link opens read only.
CAD event map with fences, routes, zones, symbols, map grid and legend
Documents, each marked with who can see it
Documents shared on the booking
CAD draft compare, Draft 1 to Draft 2
CAD print setup at true scale
CAD stage and dock plan
CAD festival site plan on six layers
08 / 14

The promoter link

  • The tour picks exactly what the promoter sees.
  • The promoter’s counts come back to the tour, and the date settles on the link, signed by both.
  • A promoter buying a venue’s date is the buyer on the venue’s booking, and its deal with the act never reaches the venue.
  • A promoter that is not on GigOps is invited from the tour’s show or the venue’s hold, and the date is linked when it signs up. One that chose to be found is offered by its name.
The settlement on the link, from the tour’s side
The venue’s side: a promoter buying the date
Tour choosing what the promoter sees
What the tour shared with the promoter
The tour’s show with its promoter invited to GigOps
The venue’s hold with its buyer invited to GigOps
A festival’s show offering the promoter it names
09 / 14

The festival link

  • A festival puts an act on TourOps onto its set; the act accepts it onto one of its own shows.
  • The act reads its set, the run-of-show rows meant for it (or the full lineup, when the festival shows every set), and the locations and documents the festival picks. It never sees the festival’s contracts, settlements, invoices, insurance or internal notes.
  • The advance form is answered on the link, and confirmed answers land on both sides (passes, the act’s hotel and arrival).
  • An act not on GigOps is invited by its tour manager’s email and finds the link waiting when it signs up.
The festival link from the act’s side, its own rows marked Yours
An act’s advance form, with each section’s status
The festival’s advance board, act by act
10 / 14

Credentials across companies

  • One company issues the passes on a date and runs its gates: the festival on a festival link, the tour (or the promoter it hands over to) on a promoter link.
  • The other side asks for passes inside limits the issuer sets per pass type, and the issuer approves, denies or revokes each one.
  • Approved passes print on the issuer’s laminates, scan at its gates (offline too), and reach the crew member in GigOps Crew with a rotating code.
The issuer’s limits per pass type, and the act’s pass requests to approve or deny
GigOps Crew: the crew member’s badge and a festival’s pass
11 / 14

Signed, sealed, checked

  • GigOps Sign sends any PDF, contract, settlement or deal memo for signature to people with no GigOps account. They draw or type a signature, can suggest changes as redlines, and can pass it on to the right person or sign for their business.
  • Each signer can be asked for a code by email or text first.
  • The sealed PDF carries a QR code on every page and beside every signature, and a certificate with a record of every step that shows if anything was changed.
  • Anyone can drop a copy on the verification page to check it, page by page, without uploading it. Records outlast the sender’s account for 7 years.
  • Settlements, deal memos and accepted offers signed between GigOps companies are sealed the same way.
More on GigOps Sign.
A sealed contract with a QR code beside each signature
GigOps Sign on three phones
The public verification page
A copy checked on the verification page
Fingerprints and the record of every step
Suggested changes as redlines
Signatures: every document out for signature
12 / 14

Booking thread

  • Messages on the booking reach the other company as notifications.
  • Disputing a settlement line posts the note to the thread.
  • The thread closes, and stays readable, a week after the settlement locks.
Booking message thread
13 / 14

Your own systems

  • A Company Admin can make API keys so your own software reads from GigOps. Each key gets only what you allow: shows, tours, venues and avails, bookings, counts, the budget summary or crew.
  • A key can also be allowed to ask for holds or post ticket counts. It sees only your company, with the access of the admin who made it.
  • Webhooks tell your systems when a show is added or changed, a booking or offer changes status, counts are posted, a settlement is signed or a hold is asked for. Each one is signed, so you can check it came from GigOps.
  • QuickBooks Online: a Company Admin connects your company’s own QuickBooks and matches your account codes to its accounts. Approved budget lines go over as bills and locked settlements as journal entries, on demand or every night, never twice.
  • Single sign-on: people sign in through your identity provider (OpenID Connect) with their work email, and you can require it for everyone but owners, who keep their password.
  • QuickBooks Online and single sign-on need setting up by a Company Admin before they work.
14 / 14

One login, many companies

  • A production manager who works for a venue and freelances for a tour switches without a second account.

Put your next show on one shared page.

7-day free trial. Company Users are $39 per user / month. View only seats are $0. Crew are always free.

Start free trial
Book a demo

Book a demo.

Leave your name and email, and we'll reply the same week to set up a walkthrough of the product that fits.

$39 per user / month · View only $0 · 7-day free trial

Your name, company and email go to a Google Sheet through Google Apps Script, where only the GigOps team reads them.